| Title: | Service Management : Operations, Strategy, Information Technology |
| Authors: | James J. Fitzsimmons, Author ; Mona J. Fitzsimmons, Author |
| Material Type: | printed text |
| Publisher: | Tata Mc Graw-Hill, 2010 |
| ISBN (or other code): | 978-0-07-061566-3 |
| Size: | xiv,608p / Illustrated, Index |
| General note: | Modified Published Data ISBN- |
| Languages: | English |
| Class number: | 658 |
| Descriptors: |
6 Politics, law and economics > 6.75 Organization and management > Management |
| Keywords: | Gesti ; Gestion ; "Service Management ; "Technology in Services" ; "Globalization of Service" |
Copies (1)
| Barcode | Call number | Media type | Location | Section | Status |
|---|---|---|---|---|---|
| 9475 | 658 FIT-s 2010 | uu | NCED | inconnu | Available |
